Frequently Asked Questions
How long does shipping take?
Orders are printed on demand: 3–5 business days to produce, then 5–10 business days for standard shipping (US). Expedited options are available at checkout. International orders vary by destination. See our full shipping policy.
What's the print quality like?
We use direct-to-garment (DTG) printing for apparel and high-quality vinyl for stickers. Mugs are sublimation-printed and dishwasher-safe. Everything is reviewed before it ships.
Can I return something?
We accept returns on defective or incorrect items within 30 days. Because each order is made specifically for you, we don't accept returns for size changes or buyer's remorse. Full details in our returns policy.
What sizes are available for apparel?
T-shirts and hoodies are available in XS–3XL unisex fit. Size guides are on each product page. We recommend sizing up if you prefer an oversized look.
Do you ship internationally?
Yes. We ship worldwide. International orders typically arrive in 10–20 business days depending on destination. Customs fees and import taxes may apply — those are the buyer's responsibility.
The designs are AI-generated?
Concepts are human-written. Visuals are produced with AI-assisted tools. The jokes are ours. The hallucinations are a feature.
Can I suggest a design?
Yes — email us at hello@glitchthreads.com. If we make it, you get credit (and a discount code).
Where's the buy button?
Checkout is coming. Drop your email on any product page and we'll notify you the moment purchases go live. We're not dragging our feet — we're awaiting a Promise.